Shipping & Returns

Complimentary standard delivery on all orders over AED 400. Express same-day delivery available in Dubai for AED 85.

Return any unworn item within 30 days of delivery. Items must have original tags attached and be in original packaging.

Every item is guaranteed authentic. We provide a Certificate of Authenticity for all fine jewellery and select luxury items.

Gift recipients may return items within 30 days with proof of purchase. Exchange or store credit issued.

1. How long does delivery take?

Standard delivery takes 2–5 business days within the UAE.

2. Can I track my order?

Yes. You will receive a tracking link via email and SMS once your order is dispatched.

3. What is your return policy?

Items may be returned within 30 days if unworn, with original tags and packaging intact.

4. Do you deliver internationally?

Yes. We ship to over 40 countries. International delivery times vary by destination.

5. How do I initiate a return?

Log into your account, navigate to Orders, and select Return Item. Our team will arrange collection.

6. Is my payment secure?

All transactions are processed through encrypted, PCI-DSS compliant payment gateways.

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